Job Overview
As a Customer Support Specialist at Surge.Host, you will be responsible for providing excellent customer service, troubleshooting issues, and assisting clients with inquiries related to our services. This is a remote, volunteer position.
Responsibilities
- Respond to customer inquiries via email, chat, and support tickets.
- Troubleshoot technical issues related to hosting services.
- Work closely with the technical team to resolve complex issues.
- Ensure customers have a positive experience with our service.
- Trust in our service
Requirements
- Knowledge on how to operate Ctrlpanel.gg
- Knowlegde on at least 1 server type we host.
- 16 years of age (no legal documents needed)
- Knowledge on pterodactyl panel (The basics)
- Strong communication skills.
- Experience in customer support or related roles.
- Familiarity with hosting services is a plus.
- Ability to work in a fast-paced environment.
Location
Remote
YOU DO NOT GET PAID FOR DOING THIS. YOU MAY REQUEST A FREE SERVER THAT IS IT! "Volunteer"
Apply Now
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